MBH Bank Nyrt.

Serhii Serbyn 5 months ago

Perfect service. Good new office and really understanding people. We are managed to solve a complex situation, despite all the odds.

Leon Schneider a year ago

Really bad service. Possible the worst bank i have ever been at. Plan with long waiting times and coming back a few times because they are not able to properly let you know in advance which Papers to bring with you even if asked about it at the telephone.

Tanja Bekić 3 years ago

The worker was extremly rude (with yelling: I don't speak English and rolling her eyes with ironic smile). Customer experience 0, no value for clients, or any interest in helping and even doing their job.

Catherine Edited 4 years ago

Surprisingly, in this branch things were better than in any other. At least the space itself looks good, I didn't have to spend there a lot of time, and some people speak English (this is a wow)! However, I was the only one in an empty office with 4 employees looking in the screens, chatting, eating, joking, but paying no attention to the customer sitting right in front of them. Only after I came to them and asked straight to start working with me, they asked for my number. And it turns out that they don't see numbers in their system! Why the hell does that queue machine stand there?! Ridiculous. Anyway, it is still the worse bank with an extremely low service. After the merge of Budapest Bank with MKB it became only worse. The phone customer service just sucks. Guys, really, go to some decent bank if don't want to lose all your nerve cells fighting with incompetence here.

Klaudia Krawczyk 5 years ago

The worst bank branch I have ever dealt with. The staff is highly trained in ignoring the customer, certified in rudeness and hostility. I applied for my SZEP card in July and got in November (it was lost twice!). In case the staff forgets English, use the word "complaint" - it was a great reminder in my case. I also suggest to take some snacks and water to the branch, even with no people one has to wait. I sincerely recommend this MKB branch to those who are keen on training their patience. Google does not allow to give 0 stars, that's why 1. ALL EXPATS STAY AWAY!